Login
Help
To
login to the program, simply navigate to the home page and click
the login link. You will be directed to a second screen which requires
you to enter the user name and password you created when you created
your account.
For
specific help on any of the login screens, use the links below:
Lost
or Forgotten Password
If
you have forgotten your user name and/or password, a link is provided
in the login screen allowing you to reset your password. Click the
link and follow the instructions. You will receive an email with
additional instructions. Follow the instructions in the email carefully
and be sure to record your new user name/password and store in a
safe place.
Logging
Out
Your
license with Mitchell 1 allows for a specified number of concurrent
users. In other words, only a certain number of workstations that
can be logged on to the system at one time. If you exceed the number
of workstations, you will not be able to log in. For this reason,
it is very important that you log out of the system whenever you
are finished.
Simply
closing the browser window is not enough. If you close the browser
window, but don't log out properly, you create an "orphaned"
session. In other words, the system still "thinks" you
are logged in and counts you as an active user. If there are too
many orphaned sessions, you will not be able to login. |
