Mitchell 1 DIY Product Help

Mitchell 1 DIY is easy to learn and use. Most of the program screens have simple instructions and you can get detailed help instructions by clicking the help link on any page within our database.

Due to the nature of the online intellectual property purchased in this subscription, a refund may not apply once the Mitchell 1 DIY product has been accessed and used.

In some cases, a partial or full refund for a subscription will be granted. Refunds will occur when: The credit card charged for a subscription was stolen or not authorized for use documentation of unauthorized use may be required. A partial refund may apply in instances where tax calculation is inaccurate due to different local taxes for the same zip code.

Need More Information?

Mitchell 1 DIY provides online (Internet) support for our subscribers. We do not provide phone support for this product. Please visit our Frequently Asked Questions (FAQ).

If you have a question that is not answered in the FAQ page, Customer Service Support is available by utilizing the:

Mitchell 1 DIY Support Form.

Once completed by the user, these forms are e-mailed to Mitchell 1 Tech Support. Response to these e-mails will be sent as determined necessary by the Tech Support Department.